Garden Penthouse in RVA! 3 Bedroom, 3 Bath!

碰到紧急问题，会很快的即时处理。并且处理的很好。

Host was very responsive

I stayed here with my husband and 3 of our friends from college while in town for a friend’s wedding. The location was close to the venue and easy to navigate to. The host had amazing communication and was easy to get a hold of when needed. Only big complaint is that it wasn’t in the NICEST area, but we didn’t feel unsafe ever. Otherwise, could have used a slightly less firm bed and larger towels, but they weren’t bad by any means. Still slept great. Overall great experience for our short weekend stay.

Unfortunately I would not choose to stay here again Positive: The quietness and customer service’s Negative: The stairs, the apartment was very old and the temperature through the house was terrible

Overall, a very good stay, but some enhancements would have made it better. We had an issue with a carbon monoxide detector on Christmas Day that was resolved quickly and professionally. The property manager is very responsive. The premises are fine, but the location of one of the bathrooms away from the bedrooms was strange. The kitchen is not as equipped as indicated in the listing e,g, limited cutlery, plates. There was no laundry detergent and two dishwasher pods which was expected based upon the listing. While the beds were comfortable, the pillows were not. Just be aware that the steps up to the unit are somewhat steep and narrow which may be challenging for older people (like us). Overall, a good stay, but could have better with some small enhancements.